Thank you for shopping at DehlizeTrendz. We aim to provide you with a seamless shopping experience from the moment you place your order to the delivery at your doorstep. Please read the following shipping and delivery policy to understand how we process and deliver your orders.
Shipping Costs:
Shipping costs vary depending on the shipping destination, the weight of the package, and the selected shipping method. The shipping cost for your order will be displayed at checkout before you complete your purchase.
Shipping Timeline:
We strive to process and dispatch all orders within 1-3 business days from the date of purchase. However, please note that during peak seasons or promotional periods, processing times may be slightly longer.
Once your order has been dispatched, the estimated delivery times are as follows:
- Standard Shipping:
- Minimum: 3-5 business days
- Maximum: 7-10 business days
- Expedited Shipping:
- Minimum: 1-2 business days
- Maximum: 3-5 business days
Please note that delivery times may vary depending on the shipping address and any unforeseen circumstances such as weather conditions or customs delays.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the courier’s website.
Delivery Attempts:
Our shipping partners will make multiple attempts to deliver your package to the provided shipping address. If no one is available to receive the package after several attempts, it may be returned to our warehouse. In such cases, please contact our customer support team to arrange for re-delivery or refund.
Incomplete or Incorrect Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or additional shipping charges incurred due to incomplete or incorrect addresses provided by the customer.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.